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Banking at Richard

Fast AUD Payments at Richard, No Conversion Fees

PayID, POLi, cards, bank transfer and crypto, all handled in Australian dollars with straightforward processing times.

How money moves at Richard

Last updated: September 25, 2026

Your Richard account is set up in AUD from the moment you register. No currency toggles, no guessing what a deposit turns into after a hidden markup. Here is exactly how each payment method behaves, what to expect on withdrawals, and where to check the fine print.

Why an AUD account matters

A lot of offshore-style casino platforms quote everything in USD or EUR, then apply a conversion spread every time you deposit or cash out. Richard runs native AUD wallets. The number you deposit is the number that appears in your balance, and the number you cash out is the number that leaves. There is no currency conversion fee applied by Richard on AUD transactions. Any charges applied by your own bank or card issuer, such as international transaction fees on some cards, sit outside our control and depend on your provider's terms.

Deposit methods

  • PayID: instant bank-to-bank transfer using your phone number, email or ABN as the identifier. The most common way Australian players fund their account.
  • POLi: pay directly from your online banking login without needing a card. Widely used across Australian banks.
  • Visa and Mastercard: standard debit or credit deposits, processed instantly in most cases.
  • Bank transfer: a direct transfer from your Australian bank account, useful for larger deposits.
  • Bitcoin and Tether (USDT): crypto deposits convert to your AUD balance at the prevailing rate at time of transaction.
  • Neosurf: a prepaid voucher option for players who prefer not to use a bank card or bank login online.

Most deposits, regardless of method, land in your account within a few minutes. PayID and POLi are typically the fastest since they run over Australia's real-time banking rails. Crypto deposits depend on network confirmation times, which can range from a few minutes to around half an hour depending on the coin and network congestion.

Withdrawals and processing times

Withdrawal requests go through an identity and account check first. This is standard practice across regulated and reputable payment processing, and it is faster the sooner your verification documents are on file. Once approved, PayID withdrawals are usually the quickest option, often clearing within the same day. Card and bank transfer withdrawals tend to take longer since they depend on the receiving bank's own processing schedule. Crypto withdrawals move once the network confirms the transaction, which is generally quick but varies by coin.

Typical processing windows by method (approximate, subject to verification status)
MethodDeposit speedWithdrawal speed
PayIDInstant to a few minutesSame day in most cases
POLiInstant to a few minutesNot available for withdrawals
Visa / MastercardInstantSeveral business days
Bank TransferMinutes to a few hours1 to 3 business days
Bitcoin / TetherMinutes, network dependentMinutes to a few hours
NeosurfInstantNot available for withdrawals

Verification, and why it protects you

Before your first withdrawal, we will usually ask for proof of identity and, in some cases, proof of the payment method used to deposit. This is a fair-play and anti-fraud measure that protects your account as much as it protects us. Uploading a clear photo ID and a recent utility bill or bank statement in advance, before you request a withdrawal, is the single best way to avoid delays.

Crypto specifics

If you deposit in Bitcoin or Tether, your balance is credited in AUD at the exchange rate active at the time of the transaction. This means the AUD value of a crypto deposit can shift slightly depending on market movement between sending and confirmation. Withdrawals back to crypto work the same way in reverse. We recommend double-checking wallet addresses carefully. Blockchain transactions cannot be reversed once sent.

Keeping your banking details secure

  • Only use payment methods registered in your own name.
  • Never share your PayID, banking login or card details with anyone claiming to represent Richard support.
  • Set a personal deposit limit if you want extra control, available in your account settings.
  • Contact support immediately if you notice a transaction you did not authorise.

Related pages

For more on how funds interact with promotions, see the Bonus page and its wagering terms. Curious what your balance can be spent on first? Browse Pokies or the full Games library. When you're ready to fund an account, head to Register and choose PayID or POLi for the fastest start.

How money moves at Richard

Does Richard charge a fee to convert my deposit into AUD?

No. Richard accounts are held natively in AUD, so there is no currency conversion fee applied on our end for AUD deposits or withdrawals. Card issuers or banks may apply their own fees depending on your provider, which sits outside our control.

What is the fastest way to deposit at Richard?

PayID and POLi are the quickest options for Australian players, usually landing in your account within minutes since they run over real-time domestic banking rails.

How long do withdrawals take?

It depends on the method and on your verification status. PayID withdrawals are typically processed the same day once approved. Card and bank transfer withdrawals can take a few business days. Full timeframes are in our Terms and Conditions.

Can I withdraw using POLi or Neosurf?

POLi and Neosurf are deposit-only methods. For withdrawals, use PayID, bank transfer, card or crypto depending on how you originally funded your account.

Why does Richard ask for ID before a withdrawal?

Identity verification is a standard fair-play and anti-fraud step that protects your account and your funds. Submitting your documents early, before requesting a withdrawal, helps avoid unnecessary delays.